Some of the performance-related attributes are informational. Others are instrumented or computed attributes based on the performance data received from VoIP Performance Manager. Some reflect the threshold values set for performance threshold groups, which are accessible through a Polling and Thresholds Console attached to VoIP Availability Manager. The attributes that are updated by the performance data received from VoIP Performance Manager are listed in Attributes that are updated with performance data.

If the VoIP Performance Manager Integration Pack is not installed, performance-related attributes will either show default values (0; 0.0; false) or appear grayed-out in the Global Console.

If the VoIP Performance Manager Integration Pack is installed and no VoIP Performance Manager traps are received for the amount of time specified by the PMTraps_Timeout parameter, the controller for the pack disconnects VoIP Performance Manager instrumentation, which deactivates the performance-related attributes and suspends the generation of performance-related events. The VMware Smart Assurance VoIP Availability Manager Configuration Guide provides information about the PMTraps_Timeout parameter.

Table 1. Attributes that are updated with performance data

Vendor

Class

Attribute

Avaya

ConvergedCallManager

ProcessorOccupancy

DS1Service

DownTrunks, TotalTrunks, ActiveTrunks

GatewayService

Status

H323GateKeeper

RegisteredPhones, PhoneRegistrationChanges

MediaProcessor

ControlLinkStatus, EthernetLinkStatus

VoipCluster

TotalRoutePatterns

TotalTrunkGroups

TotalDegradedRoutePatterns

TotalDegradedTrunkGroups

TotalDownRoutePatterns

TotalDownTrunkGroups

Cisco

CallManager

RegisteredAnalogAccessDevices

RegisteredDigitalAccessDevices

RegisteredHardwarePhones

RegisteredOtherStationDevices

ActiveCalls

CallsInProgress

ActiveVideoCalls

CompletedVideoCalls

RegisteredPhonesPrimary

RegisteredPhonesSecondary

RegisteredPhonesTertiary

GatewayService (Cisco Version 4)

Status, ChannelUtilization, FailedOutboundCalls

GatewayService (Cisco Version 5 and above)

Status, ChannelsInService, ChannelUtilization,PortlUtilization, FailedOutboundCalls

H323Service

ActiveCalls, CallsInProgress, ActiveVideoCalls

MediaResourceAggregate

Active, Available, Total

VoipCluster

MosAverage

MosAboveThresholdCalls

MosBelowThresholdCalls

MosAboveGoodThresholdCalls

MosBetweenGoodFairThresholdCalls

MosBetweenFairPoorThresholdCalls

MosBelowPoorThresholdCalls

MosThreshold

MosGoodThreshold

MosFairThreshold

MosPoorThreshold

Nortel

GatewayService

Status

SignalingService

Status

VoipCluster

TotalRoutes, TotalDegradedRoutes,TotalDownRoutes,TotalTrunks, TotalDownTrunks