The Workspace ONE mobile flows Out-of-the-box (OOTB) connectors help surface contextual information and actions in Workspace ONE Intelligent Hub and are available in the mobile flows catalog.

The OOTB connectors provide the following advantages over the sample connectors.

  • The configuration information is already added to the connector.
  • VMware hosts the connectors. You need not host the connectors on your servers.

The following table lists all the available OOTB notification connectors.

Sample Business System Connector Name Account Type Authentication Open-sourced on Gtihub Use Case Addressed - Description of the Use Case
Salesforce User account OAuth 2.0 - Authorization code Yes Discount request approval - Approve or deny discount requests and add comments.
ServiceNow User account OAuth 2.0 - Authorization code Yes IT ticket approval - Approve or deny IT ticket requests and add comments.
Concur Service account OAuth 2.0 - Password Yes Expense request approval - Approve or deny expense requests and add comments.
Coupa Service account Service Account Yes Requisition request approval - Approve or deny a requisition request and add comments.
Jira Service Desk User account OAuth 2.0 - Authorization code Yes Service request approval - Approve or deny service requests and add comments.
Workday User account OAuth 2.0 - Authorization code Yes

Absence request approval - Approve or deny a time-off request and add comments.

Employee data change approval. - Notifications to approve employee data changes.

Microsoft OneDrive User account OAuth 2.0 - Authorization code Yes File or folder request approval - Approve a file or folder access request with read-only or editing rights.
Microsoft Teams User account OAuth 2.0 - Authorization code Yes Team @ mention - Notification for any @ mention in public or private team channels. Reply to messages.
Microsoft Planner User account OAuth 2.0 - Authorization code Yes Tasks due today - Notification for all upcoming tasks that are due for the day. Complete or comment on the task.
LinkedIn Learning Service account OAuth 2.0 - Authorization code Yes New training available - Notification for new trainings added.
Saba User Account OAuth2.0 Authorization code Yes New learning assigned. - Notification for new learning is added.
Zoom User account OAuth 2.0 - Authorization code Yes New recording available - Notification when a Zoom recording is available. Launch recording to view.
Workday User account OAuth 2.0 - Authorization code Yes Employee Data Change Approval - Approve or deny manager, cost center, job profile, promotion, business title change requests and add comments
Box User account OAuth 2.0 - Authorization code Yes New @mention - Notiification when there is an @mention on a document. Reply to message or add user to collaborate
Google Docs User account OAuth 2.0 - Authorization code Yes New @mention - Notiification when there is an @mention on a document. Reply to message or add user to collaborate
Microsoft Dynamics User account OAuth 2.0 - Authorization code Yes New leads - Notification when a new lead is assigned to the user. Create a task or log a call
Microsoft Dynamics User account OAuth 2.0 - Authorization code Yes Case resolution - Notification when a new case is assigned to the user. Resolve or cancel the case
Microsoft Dynamics User account OAuth 2.0 - Authorization code Yes New task - Notification when a new task is assigned to the user. Complete or cancel the task
Salesforce User account OAuth 2.0 - Authorization code Yes New leads - Notification when a new lead is assigned to the user. Create a task or log a call
Salesforce User account OAuth 2.0 - Authorization code Yes Case resolution - Notification when a new case is assigned to the user. Add comments or close the case
Salesforce User account OAuth 2.0 - Authorization code Yes New task - Notification when a new task is assigned to the user. Complete the task or mark in-progress
Saba User account Service Account Yes New training assigned - Notification when a required training is assigned. Launch training to complete
Zendesk User account OAuth 2.0 - Authorization code Yes Ticket resolution - Notification when a new ticket is assigned to the user. Solve ticket or mark as pending
Zendesk User account OAuth 2.0 - Authorization code Yes Task approval - Approve or deny task requests and add comments
Hubspot User account OAuth 2.0 - Authorization code Yes New deals - Notification when a new deal is assigned to the user. Add a note or or log a call
Hubspot User account OAuth 2.0 - Authorization code Yes New tickets - Notification when a new ticket is assigned to the user. Add a note or log a call
Adobe Sign User Account OAuth 2.0 - Authorization code Yes E-signature required - Notification for pending documents requiring an e-signature. Launch document to sign.

The following table lists all the available OOTB chatbot connectors:

Sample Business System Connector Name Account Type Authentication Open-sourced on Gtihub Use Case Addressed - Description of the Use Case
ServiceNow User account OAuth2 - Authorization code No
  • Order devices - Show devices available in the catalog by category. Add devices to the cart and checkout. File a ticket for the user.
  • Create a ticket - File an IT ticket for a user.
  • View my tickets - Show the most recent and open tickets.
Workspace ONE UEM User account Workspace ONE Auth No Synchronize UEM device - Show enrolled devices and synchronize devices to remediate an issue.
LinkedIn Learning Service account OAuth 2.0 - Client credentials No View courses - Show courses based on a keyword search.