The Workspace ONE mobile flows Out-of-the-box (OOTB) connectors help surface contextual information and actions in Workspace ONE Intelligent Hub and are available in the mobile flows catalog.
The OOTB connectors provide the following advantages over the sample connectors.
- The configuration information is already added to the connector.
- VMware hosts the connectors. You need not host the connectors on your servers.
The following table lists all the available OOTB notification connectors.
| Sample Business System Connector Name | Account Type | Authentication | Open-sourced on Gtihub | Use Case Addressed - Description of the Use Case |
|---|---|---|---|---|
| Salesforce | User account | OAuth 2.0 - Authorization code | Yes | Discount request approval - Approve or deny discount requests and add comments. |
| ServiceNow | User account | OAuth 2.0 - Authorization code | Yes | IT ticket approval - Approve or deny IT ticket requests and add comments. |
| Concur | Service account | OAuth 2.0 - Password | Yes | Expense request approval - Approve or deny expense requests and add comments. |
| Coupa | Service account | Service Account | Yes | Requisition request approval - Approve or deny a requisition request and add comments. |
| Jira Service Desk | User account | OAuth 2.0 - Authorization code | Yes | Service request approval - Approve or deny service requests and add comments. |
| Workday | User account | OAuth 2.0 - Authorization code | Yes | Absence request approval - Approve or deny a time-off request and add comments. Employee data change approval. - Notifications to approve employee data changes. |
| Microsoft OneDrive | User account | OAuth 2.0 - Authorization code | Yes | File or folder request approval - Approve a file or folder access request with read-only or editing rights. |
| Microsoft Teams | User account | OAuth 2.0 - Authorization code | Yes | Team @ mention - Notification for any @ mention in public or private team channels. Reply to messages. |
| Microsoft Planner | User account | OAuth 2.0 - Authorization code | Yes | Tasks due today - Notification for all upcoming tasks that are due for the day. Complete or comment on the task. |
| LinkedIn Learning | Service account | OAuth 2.0 - Authorization code | Yes | New training available - Notification for new trainings added. |
| Saba | User Account | OAuth2.0 Authorization code | Yes | New learning assigned. - Notification for new learning is added. |
| Zoom | User account | OAuth 2.0 - Authorization code | Yes | New recording available - Notification when a Zoom recording is available. Launch recording to view. |
| Workday | User account | OAuth 2.0 - Authorization code | Yes | Employee Data Change Approval - Approve or deny manager, cost center, job profile, promotion, business title change requests and add comments |
| Box | User account | OAuth 2.0 - Authorization code | Yes | New @mention - Notiification when there is an @mention on a document. Reply to message or add user to collaborate |
| Google Docs | User account | OAuth 2.0 - Authorization code | Yes | New @mention - Notiification when there is an @mention on a document. Reply to message or add user to collaborate |
| Microsoft Dynamics | User account | OAuth 2.0 - Authorization code | Yes | New leads - Notification when a new lead is assigned to the user. Create a task or log a call |
| Microsoft Dynamics | User account | OAuth 2.0 - Authorization code | Yes | Case resolution - Notification when a new case is assigned to the user. Resolve or cancel the case |
| Microsoft Dynamics | User account | OAuth 2.0 - Authorization code | Yes | New task - Notification when a new task is assigned to the user. Complete or cancel the task |
| Salesforce | User account | OAuth 2.0 - Authorization code | Yes | New leads - Notification when a new lead is assigned to the user. Create a task or log a call |
| Salesforce | User account | OAuth 2.0 - Authorization code | Yes | Case resolution - Notification when a new case is assigned to the user. Add comments or close the case |
| Salesforce | User account | OAuth 2.0 - Authorization code | Yes | New task - Notification when a new task is assigned to the user. Complete the task or mark in-progress |
| Saba | User account | Service Account | Yes | New training assigned - Notification when a required training is assigned. Launch training to complete |
| Zendesk | User account | OAuth 2.0 - Authorization code | Yes | Ticket resolution - Notification when a new ticket is assigned to the user. Solve ticket or mark as pending |
| Zendesk | User account | OAuth 2.0 - Authorization code | Yes | Task approval - Approve or deny task requests and add comments |
| Hubspot | User account | OAuth 2.0 - Authorization code | Yes | New deals - Notification when a new deal is assigned to the user. Add a note or or log a call |
| Hubspot | User account | OAuth 2.0 - Authorization code | Yes | New tickets - Notification when a new ticket is assigned to the user. Add a note or log a call |
| Adobe Sign | User Account | OAuth 2.0 - Authorization code | Yes | E-signature required - Notification for pending documents requiring an e-signature. Launch document to sign. |
The following table lists all the available OOTB chatbot connectors:
| Sample Business System Connector Name | Account Type | Authentication | Open-sourced on Gtihub | Use Case Addressed - Description of the Use Case |
|---|---|---|---|---|
| ServiceNow | User account | OAuth2 - Authorization code | No |
|
| Workspace ONE UEM | User account | Workspace ONE Auth | No | Synchronize UEM device - Show enrolled devices and synchronize devices to remediate an issue. |
| LinkedIn Learning | Service account | OAuth 2.0 - Client credentials | No | View courses - Show courses based on a keyword search. |
