After you have configured cloud proxy and configured a vCenter Server Cloud account, and installed an agent, you can manage the agents on the VMs from the Manage Telegraf Agents page. You can view the data centers, hosts, and clusters available in the vCenter Servers you have mapped to cloud proxy. You can start, stop, and update, and uninstall the agents on the VMs. You can also discover and manage the services on each agent that you install.

Where You Manage the Agents

To manage the agents and application services, from the left menu, click Environment > Applications. From the Applications panel, click the Manage Telegraf Agents tab.

Table 1. Options
Options Description
Horizontal Ellipsis > Install Installs the agents on the selected VM. Select the VMs on which you want to install the agent, click the horizontal ellipsis and then click Install. For more information, see Install an Agent from the UI.
Horizontal Ellipsis > Uninstall Uninstalls the agent. Select the VMs on which you want to uninstall the agent, click the horizontal ellipsis and then click Uninstall. For more information, see Uninstall an Agent.
Horizontal Ellipsis > Update Updates agents that are at a lower version. Select the VMs on which you want to update the agent, click the horizontal ellipsis and then click Update. After the agents are updated, the last operation status changes to Content Upgrade Success.
Horizontal Ellipsis > Start If you have temporarily stopped sending metrics to vRealize Operations, you can use this option to start data collection for the application service.
Horizontal Ellipsis > Stop During a maintenance period, you can temporarily stop sending application service metrics to vRealize Operations. Select the VMs on which you want to stop the agent and click the horizontal ellipsis and then click Stop.
Go To Details

Displays the Summary tab of the selected VM.

All Filters Filters the VMs based on the name of the VM, the operating system it runs on, the application service discovered, the last operation status, the power status of the VM, agent version, and agent status.
You can also view specific details from the options in the data grid.
Table 2. Data Grid Options
Option Description
VM Name Name of the virtual machine.
Operating System Operating system installed on the VM.
Agent Status Displays the status of the agent at the end point.
  • Blue icon. Indicates that the agent is not installed.
  • Green icon. Indicates that the agent is running.
  • Red icon. Indicates that the agent has stopped.
  • Gray dot. Appears in front of the service and indicates that plugin reactivation is required.
Last Operation Status

Status of the last operation. The possible values are:

  • No Operation
  • Install Success
  • Install Failed
  • Install In Progress
  • Start Success
  • Start Failed
  • Start In Progress
  • Stop Success
  • Stop Failed
  • Stop In Progress
  • Update Success
  • Update Failed
  • Update In Progress
  • Uninstall Success
  • Uninstall Failed
  • Uninstall In Progress
  • Download Success
VM State Power status of the VMs. The possible values are:
  • Powered On
  • Powered Off
ARC FQDN of cloud proxy/ARC where the VMware vRealize Application Management Adapter instance is created.
Agent Version Version of the agent on the VM. A gray dot is displayed if the VM requires an update.
vCenter Name Name of the vCenter Adapter instance to which that VM resource belongs.
Table 3. Status of Application Services
Icon Description
Green tick icon against the application service Indicates that the application service is activated and the application service instances are receiving data.
Red exclamation icon against the application service Indicates that the application service has been activated but there is a problem with data collection.

When there is more than one agent plugin of the same kind, and one of them is activated, but the other is not collecting data, a red exclamation icon is still displayed against the application service.

Red icon against the application service instance Indicates that there is an error in receiving data with an error message displayed after the name of the application service instance.
Gray question icon against the application service Indicates that the application services requires reactivation. The application service must be reactivated. For reactivation, see Activate an Application Service for more information
Gray pause icon against the application service instance Indicates that the application service instance has been stopped.
Blue icon with three horizontal dots against the agent plugin Indicates data is being received.
Progress status icon After you have added the parameters and activated the application service, the progress status is displayed until data collection starts.
To manage the agent, follow these steps:
  1. Install the agent.

    For more information, see Install an Agent from the UI.

  2. Manage the application services on each agent.

    For more information, see Activate an Application Service.

  3. Stop and start the agents on the VMs.

    When you stop an agent, you cannot activate or deactivate a plugin. If the VM is powered off or if you lose connection with cloud proxy, you cannot configure or activate a plugin.

  4. Uninstall the agent.

    For more information, see Uninstall an Agent.

  5. Update agents that are at a lower version.