Before you upgrade Site Recovery Manager, you must perform preparatory tasks on both Site Recovery Manager sites and verify that you have certain information.

  • Make a full backup of the Site Recovery Manager database by using the tools that the database software provides. For information about how to back up the embedded database, see Back Up and Restore the Embedded vPostgres Database. Migration of data from an external database to the embedded database is not supported. Failure to back up the database results in the loss of all Site Recovery Manager data if the upgrade fails.
  • If you configured advanced settings in the existing installation, take a note of the settings that you configured in Site Pair > Configure > Advanced Settings in the Site Recovery user interface.
  • Before you upgrade, check the supported upgrade paths.

    For information about supported upgrade paths, see Upgrade Path > VMware Site Recovery Manager in the VMware Product Interoperability Matrixes at https://interopmatrix.vmware.com/#/Upgrade before you upgrade.

  • The local and remote Platform Services Controller and vCenter Server instances must be running when you upgrade Site Recovery Manager.
  • Upgrade Platform Services Controller and vCenter Server on the site on which you are upgrading Site Recovery Manager to a supported version.
  • Obtain the address of the Platform Services Controller instance for both sites.
  • Obtain the vCenter Single Sign-On administrator user name and password for both of the local and remote sites.
  • To use Site Recovery Manager with vSphere Replication, upgrade vSphere Replication before you upgrade Site Recovery Manager Server. After upgrading vSphere Replication, you must restart the Site Recovery Manager Server. See Order of Upgrading vSphere and Site Recovery Manager Components.
  • If you cannot upgrade an existing incompatible version of vSphere Replication, you must unregister vSphere Replication from both vCenter Server instances before you upgrade Site Recovery Manager. Incompatible versions of Site Recovery Manager and vSphere Replication cause the vSphere Web Client to stop working. See Unregister an Incompatible Version of vSphere Replication.
  • If you use custom certificates, obtain an appropriate certificate file. Custom certificates must use at least the SHA1, or preferably SHA256, thumbprint algorithm. This release of Site Recovery Manager does not support certificates that use the MD5 thumbprint algorithm. See Requirements When Using Custom SSL/TLS Certificates With Site Recovery Manager.
  • Important: Verify that there are no pending cleanup operations on recovery plans and that there are no configuration issues for the virtual machines that Site Recovery Manager protects.
    • All recovery plans are in the Ready state.
    • The protection status of all the protection groups is OK.
    • The protection status of all the individual virtual machines in the protection groups is OK.
    • The recovery status of all the protection groups is Ready.