VMware Aria Operations 8.18 | 23 July 2024

Check for additions and updates to these release notes.

Build Details

VMware Aria Operations 8.18 | 2024 | Build 24025145

VMware Aria Operations Upgrade PAK | 2024 | Build 24025141

Note:This upgrade .pak file includes the OS upgrade files from Photon to Photon, the vApp upgrade files, and Cloud Appliance upgrade files.

VMware Aria Operations Upgrade PAK (Only Cloud Proxy) | 2024 | Build 24025141

Note:This upgrade .pak file includes only the Cloud Appliance upgrade file.

VMware Aria Operations 8.18 Pre-Upgrade Assessment Tool | 2024 | Build 24025182

VMware Aria Operations Cloud Appliance (VMware Aria Operations Cloud Proxy) 8.18 | 2024 | Build 24025142

Check frequently for additions and updates to these release notes.

Document Revision History

Date

Edition

Changes

July 23, 2024

1

Initial edition.

August 1, 2024

2

Workaround added for the known issue about Launchpad videos.

What's New

Read about the new and enhanced features in this release under Key Features and Capabilities.

Product Support Notice

Remote Collectors

Cloud proxies have been established as a long-term solution for data collection. In future releases, the introduction of new features will be exclusively limited to cloud proxies, if relevant. The announcement regarding the expiration of support for remote collectors and the prohibition of deploying new remote collectors has already been added in the 8.10 Release notes and accompanying documentation.

VMware Aria Operations 8.14 is the last release supporting remote collectors. In the 8.16 and later releases, upgrades will not be allowed if there are remote collectors in use. To upgrade to the next version or a later one, it is imperative to replace all remote collectors with cloud proxies.

Complete the following steps:

  • If you are using a collector group, you must add new cloud proxies to it and remove the remote collectors.

  • It is recommended that if you are not already using a collector group, create a new collector group and deploy cloud proxies into it. Reassign all adapter instances that were previously associated with remote collectors to the collector groups and remove the remote collectors.

Deprecation of the XML Media Type from VMware Aria Operations REST APIs

The current REST APIs in VMware Aria Operations 8.18 support both JSON and XML types. In the next major release, new APIs or new functionalities of existing APIs will not support the XML type and will support only JSON. It is recommended that you use JSON for data interchange. However, support for the XML type in all existing APIs will continue.

vRealize Application Remote Collector

vRealize Application Remote Collector is not supported from vRealize Operations 8.10 and above. Migrate all Telegraf end points to cloud proxy before upgrading to vRealize Operations 8.10 and above. For information about migrating from vRealize Application Remote Collector to cloud proxy, see KB 83059.

VMware Cloud

  • The VMware Cloud on Dell EMC adapter has been deprecated from VMware Aria Ops 8.18. As a result, the current deployment might not work.

Native Public Cloud

The integrations for Amazon Web Services, Microsoft Azure, Oracle Cloud VMware Solution, and Google Cloud Platform are no longer available natively. They will be accessible via the Marketplace.

  • Note: If you are upgrading from VMware Aria Operations 8.14.x to 8.18 and you have configured the Google Cloud Platform account, Google Cloud Platform will stop collecting data after you upgrade to VMware Aria Operations 8.18. To workaround this issue, the Google Cloud Platform adapter must be upgraded to version 8.18 immediately after cluster upgrade. To avoid data loss, before you start cluster upgrade, ensure that the Google Cloud Platform 8.18 management pack is available in the Marketplace.

Key Features and Capabilities

Advanced Navigation Menu

  • The new navigation focuses on jobs to be done and introduces the VMware Cloud Foundation stack management features like certificate updates, configuration drifts, and diagnostics.

  • The Overview tab on the homepage provides VMware Cloud Foundation stack management and monitoring capabilities. For more information, see Monitoring Multiple Cloud Accounts.

Diagnostics for VMware Cloud Foundation

  • Diagnostics Findings

    • Ability to gain insights into known issues impacting VMware software. This includes the following:

      • vCenter, ESXi host, vSAN, NSX, SDDC manager, and VMware Aria Automation

      • vMotion, Snapshots, Workload provisioning, HA, and DRS

    • Ability to view objects impacted by known issues along with remediation steps based on KB articles.

  • Health Monitoring

    • Ability to gain insights into the operational state of key VMware Cloud Foundation use cases to determine whether they are working as desired. This provides an in-depth view of individual operations along with success and failure status. This includes:

      • vMotion, Snapshots, and Workload Provisioning.

For more information, see What is Diagnostics.

Configuration Drifts for vCenters

  • Ability to derive desired configurations for vCenter using a golden standard vCenter that is configured with the required settings. 

  • Ability to associate these desired configurations with vCenters across the environment. 

  • Ability to check for drifts against the desired state and view a drift report across all vCenters connected to the VMware Cloud Foundation admin console.

  • Support for on demand drift detection. 

For more information, see Managing Your Environment Configurations.

Single Sign-On (SSO) for VMware vSphere Foundation

  • VMware vCenter can be used as a VMware SSO provider.

  • Support for users and groups imports from the SSO identity provider.

For more information, see Configure VMware Single-Sign On.

License Management and Consumption

  • Ability to manage VMware Cloud Foundation and VMware vSphere Foundation licenses by adding them in VMware Aria Operations.

  • Ability to access consumption for all your licenses across multiple vCenters from a single pane of glass. 

  • Existing VMware Aria Operations licensing has been moved under Legacy Licensing. 

For more information, see About Licenses, Managing Licenses, and License Usage Analytics.

Certificate Management

  • Fleet management of all VMware Cloud Foundation (VCF) Component Certificates

    • Introduction of centralized certificate management to monitor certificates across all VMware Cloud Foundation components.

  • Certificate Inventory Display

    • Ability to obtain information of certificates from the VMware Cloud Foundation infrastructure from status as well as appliance perspectives.

For more information, see Monitoring VMware Cloud Foundation Certificates.

Audit Events

  • Introduction of a new framework that provides improved transparency, control, and accountability across your vCenter resources including vSphere, vSAN, and NSX. Improved monitoring to aide overall security, compliance, and operational effectiveness.

  • Ability to view audit information for your vCenter resources by leveraging the rich integration capabilities of VMware Aria Operations and VMware Aria Operations for Logs.

  • Efficiently reduces audit cycles by helping scout through historic audit data present in VMware Aria Operations for Logs.

  • Carefully curated audit information to report authentication, authorization, and security based audit events. 

For more information, see Viewing and Configuring Audit Events.

Inventory Experience

  • Simplified user experience to support viewing of inventory from the following perspectives:

    • Compute, Storage, and Network

    • Management Pack integrations

    • Logical Groups: Custom groups, Custom Data Center, and Business Applications

  • The following sections of the Inventory UI have been deprecated:

    • Details > Workload

    • Details > Heat maps

    • Reports > Report templates

    • Reports > Generated reports

    • Environment > Overview

    • Environment

    • Reports

For more information, see Inventory Page and Inventory Detailed View, Inventory: List of Objects, and Topology.

Alerts Noise Reduction

  • 20-second peak metric

    • A set of VM level metrics providing 20-second granularity without consuming 15x the data storage. The peak metrics report the highest 20-second period within the 5-minute internal. 

    • The metrics are enabled out-of-the-box. They are also used in both alerts and dashboards, giving 15x sharper visibility compared to the 5-minute average. 

  • Alerts

    • Major improvements in alerts, resulting in less noise while providing more coverage. Less noise is achieved via sharper conditions. More coverage on new areas such as Guest OS and Resource Pool.

    • Easier to see the big picture, via consistent alert naming conventions and consistency in alert conditions.

    • Alerts are no longer the start of operations. Use the NOC dashboard, the Daily Check dashboard, and the Quarterly Performance Profiling dashboard to prevent alerts in the first place. 

  • NOC Dashboards

    • The vSphere VM Changes dashboard is a new dashboard that tracks changes in VM inventory, location, and state. For more information, see the vSphere VM Inventory Dashboard.

    • The vSphere Cluster Performance dashboard, the vSphere Cluster Utilization dashboard, and the vSphere Heavy Hitters VM dashboard are updated dashboards that provide better visibility with 20-second peak metrics and richer interaction.

  • Proactive Daily Check dashboard

    • Use the vSphere Daily Check dashboard to gain insights into the environment, with the goal of preventing alerts during the day. Ensure the numbers shown are well within expectation of that day, matching the recent change requests and business workloads. For more information, see the vSphere Daily Check Dashboard.

  • Quarterly Performance Profiling dashboards 

    • Use the Guest OS Performance Profiling dashboard and the vSphere Performance Profiling dashboard to conduct a deeper/broader exercise to baseline and improve the overall performance. 

    • The Guest OS Performance Profiling dashboard covers the Guest OS. Use it with the VM owner to better understand the application behavior within Windows and Linux.

    • The vSphere Performance Profiling dashboard covers the shared infrastructure. Use it to better understand the performance of various clusters and datastores. For more information, see the vSphere Performance Profiling Dashboard.

Capacity

  • Custom Metrics for Capacity Computation

    • Ability to override default metrics used to compute capacity using super metrics or other out-of-the-box metrics.

      For more information, see Capacity Details.

  • Capacity Computation Insights

    • Ability to obtain insights into rightsizing recommendations and capacity computations in the rightsizing table and Capacity Remaining tiles.

    • Ability to obtain recommendation guidelines for risk level settings in the capacity section of the policy.

    For more information, see Using Rightsize to Adjust Resource Allocation.

Costing

  • VMware Software License Cost Driver for Core Based Licenses

    • Ability to manage expenses for VMware software licenses like VMware Cloud Foundation and VMware vSphere Foundation, per core.

      For more information, see Edit Monthly Cost of License.

  • Project Cost Management

    • Availability of cost metrics for VMware Aria Automation projects and deployments.

    • Native show-back, Chargeback, and cost versus price dashboards for projects and deployments under the VMware Aria Automation adapter.

      For more information, see Project Chargeback, Project Cost vs, Price, and Project Showback.

  • Business Application Cost Management

  • Cost Analysis Enhancements

    • Cost Analysis now shows cost metrics distributed per month (not an aggregated value for all months).

      For more information, see New or Edit Cost Analysis.

Platform Scale & Performance Enhancements

  • Enhanced the overall platform scale on objects and metrics

    • Ability to collect double the existing collection size for objects and metrics. For the most current information about sizing and scaling, see KB 2093783.

Improved Operational Efficiency and Reliability

  • Telegraf Migration

  • Firewall Hardening

    • Restrict incoming network connections to the VMware Aria Operations cluster to only accept connections from trusted sources within the cluster.

    • Implement measures to prevent unauthorized access and potential attacks, including denial-of-service (DOS) attacks.

    • Address the recurring detection of self-signed certificates by a vulnerability scanner (Qualys).

    • Specifically resolve the issue of self-signed certificates being detected on ports within the ranges of 10xxx and 20xxx.

    • Firewall hardening is deactivated by default. For information about activating firewall hardening, see Activating Firewall Hardening.

vSAN Operations Feature Enhancements

Enhancements to the Widget Experience

  • Inclusion of ancestor and descendant information for objects in List Views.

    • List Views now have the ability to include ancestor and descendant information of objects as columns.

  • Ability to filter by the age of objects in List Views using the Timestamp transformation

    • List Views now include Timestamp transformations in the filters. This can be used to filter objects by their age.

  • Ability to filter by Alert Definitions in the Alert List widget.

    • The Alert List widget now includes Alert Definitions as a filtering criteria.

For more information, see List View, Summary View,  Trend View,  Distribution View,  Text View, and Alert List Widget.

Enhancements to the Homepage Experience

  • Ability to add up to 5 dashboards to the homepage and reorder dashboards.

For more information, see Dashboards.

Reporting Enhancements

  • Ability to add a custom image to the front page and preview reports.

Compliance Packs

  • Upgrades 

    • VMware Aria Operations Compliance Pack for CIS is upgraded to support the following versions:

      • CIS ESXI v7.0 version 1.3.0 Release: 26 Sep 2023

      • CIS ESXI v8.0 Version 1.0.0 Release: 24 Oct 2023

    • VMware Aria Operations Compliance Pack for DISA is upgraded to support the following versions:

      • VMware vSphere 7.0 Version 1 Release 2: 26 July 2023

      • VMware vSphere 8 Version 1 Release 1: 03 November 2023

Native Public Cloud

  • The integrations for Amazon Web Services, Microsoft Azure, Oracle Cloud VMware Solution, and Google Cloud Platform are no longer be available natively. They will be accessible via the Marketplace.

    Note: If you are upgrading from VMware Aria Operations 8.14.x to 8.18 and you have configured the Google Cloud Platform account, Google Cloud Platform will stop collecting data after you upgrade to VMware Aria Operations 8.18. To workaround this issue, the Google Cloud Platform adapter must be upgraded to version 8.18 immediately after cluster upgrade. To avoid data loss, before you start cluster upgrade, ensure that the Google Cloud Platform 8.18 management pack is available in the Marketplace.

Support for Supervisor Clusters

  • Ability to automatically discover and map supervisor clusters in your environment via vCenter integration.

  • Enhanced relationships showing the supervisor cluster linked to clusters, namespaces, and workloads.

For more information, see Object Discovery.

Localization

Beginning with the next major release, we will be reducing the number of supported localization languages. The three supported languages will be:

    • Japanese

    • Spanish

    • French

The following languages will no longer be supported:

  • German, Traditional Chinese, Korean, and Simplified Chinese

Impact:

  • Customers who have been using the deprecated languages will no longer receive updates or support in these languages.

  • All user interfaces and help documentation, will be available only in English or in the three supported languages mentioned above.

  • Customer support will be available only in English and with certain partners, in Japanese.

Metrics and Properties Modifications

The following KB article describes all the metrics and properties that have been modified in VMware Aria Operations 8.18:

Metrics added in VMware Aria Operations 8.18

Instanced Metrics

Instanced metrics are deactivated by default after deploying or upgrading to vRealize Operations 8.2 or later, and after importing a policy from older versions. To re-activate instanced metrics in vRealize Operations 8.2 or later, see KB 81119.

Basic Authentication

Basic authentication using the REST API is deprecated and deactivated in VMware Aria Operations 8.18 fresh deployments by default. Instances that have been upgraded to VMware Aria Operations 8.18, will inherit the same properties before the upgrade. It is recommended that you use token-based authentication instead. If you still need to activate or deactivate basic authentication, see KB 77271.

Active Directory Authentication Sources

Logging in to VMware Aria Operations with a short name will be successful only if the user name's domain suffix matches the domain name specified in the Base DN option. Otherwise, the full user name with the domain suffix is required during login. For more information, see KB 68131

System Requirements

Review this section before you install or update VMware Aria Operations.

Sizing and Scaling

The CPU, memory, and disk requirements that meet the needs of a particular environment depend on the number and type of objects in your environment and data collected. This includes the number and type of adapters installed, the use of HA (High Availability) and CA (Continuous Availability), the duration of data retention, and the quantity of specific data points of interest. VMware updates Knowledge Base article 2093783 with the most current information about sizing and scaling. The Knowledge Base article includes overall maximums and spreadsheet calculations that provide a recommendation based on the number of objects and metrics you expect to monitor.

Deployment Formats

You can deploy VMware Aria Operations 8.18 with VMware virtual appliance.

If you are deploying a VMware Aria Operations virtual appliance and VMware Aria Operations Cloud Appliance (cloud proxy), use a VMware vSphere Client to connect to a VMware vCenter Server, and deploy the virtual appliance through the vCenter Server instance. The VMware Aria Operations virtual appliance and VMware Aria Operations Cloud Appliance (cloud proxy) must be deployed on hosts that are:

  • ESX/ESXi 6.5 Update 1 or later and managed by VMware vCenter Server 6.5 or later.

  • If you have VMware Aria Operations virtual appliance deployed on ESXi 6.0 or older hosts, you must first upgrade vCenter Server and ESXi to version 6.5 Update 1 or later, and then upgrade to VMware Aria Operations 8.18.

Hardware Versions, Cipher Suites and Protocols, and Log4j

Hardware Versions

The minimum hardware version required for VMware Aria Operations 8.x releases is version 11. If your VMware Aria Operations virtual appliance had a hardware version earlier than 11, you must first upgrade to hardware version 11 on VMware Aria Operations virtual appliance and then upgrade to VMware Aria Operations 8.18.

Cipher Suites and Protocols

For information about cipher suite lists and relevant protocols, see Cipher Suites and Protocols.

Log4j version is at 2.17.2.

VMware Product Compatibility

VMware Product Compatibility

Note: The VMware Product Interoperability Matrix provides details about the compatibility of VMware Aria Operations with VMware products.

Note: For FIPS mode compatibility details, see the footnotes in the interoperability matrix. The product will not work in FIPS mode if there are footnotes that state that it will not work in FIPS mode.

Solutions and Browser Support

Solutions Support

In addition to the VMware solutions (vSphere, VMware Aria Operations for Logs, vSAN, Service Discovery, NSX-T, and many more), see the VMware Marketplace for many more solutions. These solutions work with Virtual Appliance single or multiple nodes.

Browser Support

This VMware Aria Operations release supports all current Web browsers, although only the following browsers were tested with this release:

  • Google Chrome: Versions 125 and 126

  • Mozilla Firefox: Versions 126.0.1 and 127.0

  • Microsoft Edge: Versions 125 and 126

  • Safari: 17.5

Note: Support for Internet Explorer has been dropped from vRealize Operations 8.4 onwards.

SDDC Compliance

Ensure compliance of your vSphere, vSAN, and NSX-T resources deployed across private data centers, and other VMware managed clouds such as VMware Cloud Foundation (VCF), VMware Cloud on AWS, Azure VMware Solution, Google Cloud VMware Engine, Oracle Cloud VMware Solution, and VMware Cloud on Dell EMC using various compliance packs in VMware Aria Operations. For information about supported versions of vSphere, vSAN, and NSX, see VMware SDDC Benchmark Details.

Installing and Upgrading VMware Aria Operations

Upgrading to VMware Aria Operations 8.18 or upgrading any Management Pack (MP), resets out-of-the-box content as part of the software upgrade process. This implies that the user modifications made to default content such as alert definitions, symptom definitions, recommendations, policies, views, dashboards, widgets, and reports are overwritten. You need to clone or backup the content before you upgrade to VMware Aria Operations 8.18.

Notes:

  • To see the supported direct upgrade path, refer to the Product Interoperability Matrix.

  • While upgrading to VMware Aria Operations 8.18, the expected size of the /dev/sda for Photon OS is 20 GB (hard disk 1). For information about this requirement, see KB 75298.

  • It is always recommended to run the Pre-Upgrade Assessment tool before an upgrade. A pre-upgrade assessment report that is generated will provide you with the recommended replacements. This tool provides you with an impact analysis following the reduction of metrics in various versions of the product. For more details on using the Pre-Upgrade Assessment Tool, see KB 369264.

  • It is mandatory to create a snapshot of each node in a cluster before you update a VMware Aria Operations cluster. Once the update is complete, you must delete the snapshot to avoid performance degradation.

VMware Aria Suite Lifecycle 8.18 supports the installation of VMware Aria Operations 8.18. For more information, see the VMware Aria Suite Lifecycle 8.18 Release Notes.

Refer to the VMware Aria Operations Upgrade Center that has information about upgrading VMware Aria Operations. Refer to the Product Matrix for information about supported versions of VMware Aria Operations.

The VMware Aria Operations Information Center has detailed information about installation and software updates.

Refer to the Getting Started with VMware Aria Operations Guide that provides guidance for a VMware Aria Operations virtual appliance, before you install or update VMware Aria Operations.

Deploy vSphere with Operations Management (any edition) and VMware Aria Operations Standard together in one deployment.

Deploy vCloud Suite/VMware Aria Suite Standard, Advanced, or Enterprise and VMware Aria Operations Advanced or Enterprise edition together in one deployment.

Note: You can also install VMware Aria Operations by using VMware Aria Suite Lifecycle Manager. For more information, see the VMware Aria Suite Lifecycle Installation, Upgrade, and Management Guide.

Resolved Issues

For details on resolved issues, see KB 369261.

  • The PAK file upload process is slower in VMware Aria Operations 8.18

    The VMware Aria Operations 8.18 upgrade PAK file may take longer to upload and may sometimes not complete uploading if you are using Firefox as a browser through a high latency network.

  • Addition of custom cloud providers or edit of IBM Cloud and Amazon Web Services cloud providers is not possible

    You cannot add custom cloud providers from the Cloud Providers tab. You cannot edit IBM Cloud and Amazon Web Services cloud providers from the Cloud Providers tab.

  • VMware Cloud Foundation Compliance

    VMware Cloud Foundation Compliance based on VMware Cloud Foundation Audit Guides currently does not consider vSAN objects from the VMware Cloud Foundation 4.4 Audit Guide. Compliance Score % calculation currently excludes vSAN rules for VMware Cloud Foundation version 4.4.

Known Issues

Installation and Upgrade Issues

  • Upgrade to VMware Aria Operations 8.18 will impact some management packs

    When you upgrade to VMware Aria Operations 8.18, some management packs might not be compatible with JDK11 and would require an upgrade to a JDK11 compatible version. Contact the vendor to confirm if the management pack is compatible with VMware Aria Operations 8.18.

    Workaround: See KB 89675 for more details.

  • After you upgrade vRealize Operations from 8.4 to a later release, content upgrade and agent management actions fail

    After you upgrade from a previous release, content upgrade and agent management actions fail on on-prem and SaaS when you also upgrade cloud proxy.

    Workaround:

    Complete the following steps:

    1. SSH to the Cloud Proxy VM.

    2. Run the following command: /rpm-content/ucp/subsequentboot.sh

    You can view the log from the following location: /opt/vmware/var/log/ucp-subsequentboot

  • Upgrade might fail if any of the nodes are running on VMs with US/Pacific-New timezone

    PostgreSQL database systems no longer support the US/Pacific-New timezone, which was just an alias for America/Los_Angeles timezone. If any of the VMware Aria Operations nodes are running on VMs with US/Pacific-New timezone, upgrade might fail.

    Workaround: Change VM timezones from US/Pacific-New to America/Los_Angeles, and then upgrade.

General Issues

  • The alert "Objects are not receiving data from adapter instance" may be triggered on VMware Aria Operations adapter objects

    After you upgrade to VMware Aria Operations 8.18 the following alert may be triggered for VMware Aria Operations adapter objects: “Objects are not receiving data from adapter instance.”

    Workaround: See KB 370167.

  • Agent Install Fails for Non-HA Collector Groups

    Product managed agent install fails with an error for non-HA collector groups 

    Workaround:

    • Move the cloud proxy out of the non-HA collector group so that it functions as a standalone cloud proxy, or

    • Activate the collector group so that it functions as an HA collector group.

  • Installation of agents in bulk on product managed VMs, fail with an error

    Installing agents in bulk on product managed VMs may fail for some VMs with the following error: "Exception occurred while trying to upload the command".

    Workaround: Reattempt the installation of the agent on those VMs where installation failed. This often resolves the problem and the agents are installed successfully.

  • Videos accessed from the 'Learn More' link in the Launchpad do not work

    Videos accessed from the 'Learn More' link in the Launchpad do not work. The following error occurs: '502 Bad Gateway.'

    Workaround: See KB373096.

  • The Kubernetes management pack does not work after an upgrade to VMware Aria Operations 8.18

    If you have the Kubernetes management pack installed and have upgraded to VMware Aria Operations 8.18, the management pack does not work.

    Workaround: It is recommended that you upgrade the management pack to version 2.2.

  • The Google Cloud Platform cloud management pack fails after you upgrade from VMware Aria Operations 8.14.x to VMware Aria Operations 8.18

    If you have configured the Google Cloud Platform management pack on VMware Aria Operations 8.14.x and have upgraded to VMware Aria Operations 8.18, the management pack will not work.

    Workaround: It is recommended that you upgrade the management pack to version 8.18.

  • The CMA management pack has broken links in many of its dashboard widgets

    The CMA management pack is no longer updated and will be removed in future releases. It is currently available, but not fully functional, and in a deactivated state. You can activate the management pack if required, but most functionality is incomplete.

    Workaound: None 

  • VMware Chargeback migration must be run with an "admin" user

     While migrating from VMware Chargeback to VMware Aria Operations, you must run the migration with an "admin" user.

    Workaround: None

  • VC Pricing Policies migration must be run with an "admin" user

     While migrating from VC Pricing card to VMware Aria Operations policies, you must run the migration with an "admin" user. 

    Workaround: None

  • Side-details panel for the collector group fails to load if many cloud proxies are configured

    The side-details panel for the collector group fails to load if more than 90 cloud proxies are configured.

    Workaround: Configure less than 90 cloud proxies.

  • vSAN Oversubscription Capacity and Oversubscription Ratio metrics are incorrect

    Oversubscription Capacity and Oversubscription Ratio metrics calculation is incorrect for the vSAN ESA environment. The Oversubscription metrics are applicable only for the vSAN OSA clusters.

    Workaround: None

  • Agent install fails with the error: Connect to salt master

    When you install an agent to monitor applications using Telegraf, the following error may occur: Connect to Salt Master. The error occurs because the end point VM is unable to connect with the salt master.

    Workaround: Verify the ownership of the folders in /ucp/salt/pki/master in cloud proxy. The ownership must be admin/admin. If the ownership is not admin, reset permissions/ownership.

    1. Run the /ucp/ucp-config-scripts/ucp-firstboot.sh script and verify the permissions of the folder.

    2. Reinstall the agent after successful execution of the script.

    Agent install should be successful.

  • VMware Aria Operations API (Suite-API) based Telegraf agent installation fails with an error

    When you use an API end point for Telegraf agent installation in VMware Aria Operations API (Suite-API) using /api/applications/agents, the following error occurs:

    VM with ID - id is not connected to any ARC or Cloud Proxy
Ex- VM with ID - 94b8e2eb-37fa-4a44-b241-b50e3a013bf7 is not connected to any ARC or Cloud Proxy

    Workaround:

    1. Move the vCenter adapter collector/group back to the same cloud proxy/collector group that was selected the during the first Telegraf agent installation of VMs for that vCenter.

    2. Navigate to Data Sources > Integrations > Accounts > vCenter and select the vCenter where the endpoint is located.

    3. Click Edit and under the Cloud Account Information, select the vCenter tab > Collector/Group and change collector/collector group from drop down options and then click Save.

    4. After the Telegraf agent installation is successful, move the vCenter adapter collector/group back to the initial cloud proxy/collector group.

  • JBoss server running in domain mode does not support LCM using custom Telegraf

    You cannot deploy jolokia.war across all the servers that run as a part of the JBoss domain mode and hence metrics cannot be collected.

    Workaround: Monitoring domain mode configuration in JBoss is supported in open source Telegraf. You can deploy jolokia.war across multiple servers.

  • The Add button in the Manage Telegraf Agents page remains activated after the creation of an application service

    While monitoring specific application services using Telegraf, the Add button in the Manage Telegraf Agents page is active after the creation of the second instance of the following application services: MSIIS, Active Directory, SharePoint, MSExchange, and Network Time Protocol.

    Workaround: Delete the previous configurations of the specific application services and configure a new one.

  • Concurrent activation or deactivation of plugins during application monitoring using suite-api does not work

    During application monitoring using suite-api, when you activate or deactivate plugins concurrently, plugin activation or deactivation does not work. An exception is logged in the ucpapi.log file.

    Workaround: Provide a gap of one second between each thread during activation or deactivation of the plugins using suite-api.

  • When you get an application instance's configuration status using a Rest-API call, a wrong status is returned when the same configuration was installed or uninstalled previously

    If you installed or uninstalled an application instance and then uninstalled or installed it respectively, the API returns "SUBMITTING" when you try to get the application instance install or uninstall configuration status using "GET /api/applications/agents/services/{taskId}/status".

    Workaround: While getting the application instance configuration status using the "GET /api/applications/agents/services/{taskId}/status" API, ensure that you use the latest performed task ID. The result of calls with older IDs is undefined.

  • When you upgrade from vRealize Operations 8.1 to VMware Aria Operations 8.18, the Cassandra application service is displayed as Java Application in the Services Discovered/Configured column of the Manage Telegraf Agents tab

    During application monitoring, after you upgrade from vRealize Operations 8.1 to VMware Aria Operations 8.18, the Cassandra application service is displayed as Java Application in the Services Discovered/Configured column of the Manage Telegraf Agents tab. This happens if the Cassandra application service is configured for monitoring in vRealize Operations 8.1, using the vRealize Application Remote Collector generic Java plugin.

    Workaround: Deactivate the Java plugin before you upgrade the vRealize Application Remote Collector agent on the VM. After upgrading the vRealize Application Remote Collector agent, the Cassandra plugin will be discovered and can then be activated.

  • System language settings affects service discovery

    Service discovery might not work if the system language is different from English. For languages different from English, network connection state values might be different from constants defined in standard RFCs.

    Workaround: None

  • Reconfigure the Project Price widget if the VMware Aria Automation integration is deactivated and then reactivated

    There is data missing in the Project Price widget of the Cloud Automation Project Price Overview dashboard when you deactivate and then reactivate an existing VMware Aria Automation integration.

    Workaround: Reconfigure the Project Price widget by completing the following steps:

    1. After you deactivate and then reactivate the VMware Aria Automation integration, navigate to Dashboards > VMware Aria Automation > Cloud Automation Project Price Overview dashboard.

    2. Edit the Project Price widget.

    3. Navigate to the Input data section.

    4. Select the '+' (Add Object) button and select the CAS World object from VMware Aria Automation > CAS World.

    5. Click OK.

    6. Navigate to the Output data in the same widget configuration mode. Search for and select the CAS Project Price View object from the list.

    7. Save the widget.

  • While monitoring applications, you cannot activate a plugin with the same fields till the plugin configuration is deleted

    An error message is displayed in the user interface of VMware Aria Operations that states the following: 'Failed to update resource: Resource with same key already exists'.

    Workaround: Manually delete the existing plugin configuration and then continue with the activation of the plugin. If the problem persists, delete the corresponding resource from the inventory.

  • Alerts from the vSAN adapter that correspond to vSAN health check tests are not canceled if the test is removed from the vSAN Health Service.

    VMware Aria Operations cannot detect and cancel deleted alerts.

    Workaround: Manually cancel the alert from the user interface of VMware Aria Operations.

  • Despite deleting ucp-adapter instance certificates, users can run actions

    If users delete ucp-adapter instance certificates, they can still run actions such as, start and stop an agent, configure remote checks, and so on.

    Workaround: None

  • The compliance score for a user with limited object visibility is the same as for a user with complete object visibility

    The compliance score is calculated for objects that are not visible (not assigned) to the current user.

    Workaround: Complete the following steps:

    1. Create a custom group with objects visible (assigned) to the user.

    2. For that group, apply a policy in which the needed set of compliance alert definitions is activated.

      If that set is activated only in one active policy (the one that is applied to the custom group), the compliance benchmark based on those alert definitions will display the correct score.

User Interface Issues

  • After upgrading cloud proxy and VMware Aria Operations to 8.18, the VM name is not appended to the MSSQL instance

    After upgrading cloud proxy and VMware Aria Operations to 8.18, the VM name is not appended to the MSSQL instance for existing or newly activated plugins.

    Workaround: None

  • The Last Year option in the date picker is not intuitive

    The Last Year option in the date picker indicates that the time range starts from the end of the previous month and goes back a year. It does not indicate a time range that spans one year from the current date or the whole previous year.

    Workaround: None

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