This section covers the services offered to Legacy NSX Advanced Load Balancer Controller deployments.

An NSX Advanced Load Balancer Controller deployment utilizing active VMware serial key licenses that were purchased on or before December 31st 2021 and registered with NSX Advanced Load Balancer Cloud Services (Previously known as PULSE) is considered as 'legacy add-on deployment'.

Services offered for 'Legacy Addon' Deployments

The following NSX Advanced Load Balancer Cloud Services are offered to 'legacy addon' deployments:

  • Proactive Support

    • Basic Case Management

    • Tech Support Attachment

  • Live Security Threat Intelligence

    • Web Application Firewall (WAF) Signatures Service

    • Application Rules Service

    • IP Reputation Service

Note:

All other services are included only with the purchase of NSX Advanced Load Balancer with Cloud Services subscriptions.

Requirements to Register Legacy Deployments with Cloud Services

Following are the requirements to register a NSX Advanced Load Balancer Controller deployment with NSX Advanced Load Balancer Cloud Services.

  • Valid active VMware serial key license for NSX Advanced Load Balancer Enterprise Edition.

  • Valid customerconnect account with an active support entitlement to the NSX Advanced Load Balancer product.

  • Appropriate software version running on the NSX Advanced Load Balancer Controller. Minimum software version is 21.1.3.

Use Cases to avail Cloud Services for Legacy Deployments

Note:

All scenarios must meet the above stated requirements.

  1. Existing deployments running versions 21.1.2 and earlier: Register with Cloud Services without any assistance.

  2. Existing deployments being upgraded to versions 21.1.3 and later (from versions 21.1.2 or earlier): Register with Cloud Services without any assistance.

  3. New deployments running versions 21.1.3 and later: Contact your VMware sales representatives before registering.

    1. VMware will generate a Cloud Services 'legacy' license for your use.

    2. Once this license is imported on the required NSX Advanced Load Balancer Controller, it can be registered with NSX Advanced Load Balancer Cloud Services.

Registering Legacy Addons Deployments with Cloud Services

The steps to register a legacy addon deployment with Cloud Services are as follows:

  1. Launch the NSX Advanced Load Balancer Controller UI.

  2. Navigate to Administration > Licensing.

  3. Click the gear icon and ensure that the ENTERPRISE tier is selected.

  4. Click SAVE.

The steps to register NSX Advanced Load Balancer Controller with Cloud Services are as follows:

  1. Launch the NSX Advanced Load Balancer Controller UI.

  2. Navigate to Administration > Cloud Services.

  3. Click on the pencil icon to rename the cluster from cluster-0-1 to a more representative name. This name will be used on the Cloud Services portal to identify the deployment.

  4. Click SAVE.

  5. Click REGISTER CONTROLLER.