The minimum Skyline deployment includes a single Cloud Services Organization, one Skyline Collector, and a vCenter Server.

The following image details a minimum Skyline deployment:

Cloud Services Organization

A Cloud Services Organization is a logical container for all your VMware Cloud Services. As-part of adopting Skyline, the Skyline Advisor is added to your Cloud Services Organization, and shows up under My Services within the Cloud Services Console.

Using Identity & Access Management, you can grant additional users access to the Cloud Services Organization, and the Skyline Advisor service.

There are two Cloud Services roles available, Organization Owner, and Organization Member. See Organization Roles and Permissions for details regarding permissions available for each role.

There are two Skyline Advisor roles, Skyline Administrator, and Skyline User. See the following table for each roles privilege:

Service Role

Privileges

Skyline Administrator

A Skyline Administrator has privileges to complete the following:

  • Add a Skyline Collector to the Cloud Services Organization.

  • DeRegister an Inactive Skyline Collector from the Cloud Services Organization.

  • Receive email notification when the Skyline Collector root password is about to expire.

  • Opt-In or Opt-Out to sharing data relating to Dell Solutions (Dell EMC SupportAssist for Enterprise).

Skyline User

A Skyline User cannot complete any of the actions listed within the Skyline Administrator service role.

Explicitly, a Skyline User cannot:

  • Add a Skyline Collector to the Cloud Services Organization.

  • DeRegister an Inactive Skyline Collector from the Cloud Services Organization.

  • Receive email notification when the Skyline Collector root password is about to expire.

  • Opt-In or Opt-Out to sharing data relating to Dell Solutions (Dell EMC SupportAssist for Enterprise).

Both Skyline Administrators and Skyline Users have accesses to the following within Skyline Advisor:
  • View all details on the Dashboard.

  • View Collector Health details.

  • View Inventory details.

  • View Findings, Muted Findings, and Upgrade Recommendations.

    • Mute, and UnMute, Findings.

    • Mute, and UnMute, Objects.

  • Download Operational Summary Report information (DOCX, ZIP).*

  • Initiate a Log Transfer using Log Assist.

    • Approve, or Deny, a Log Transfer Request.

  • View the Log Library.

  • View Integrations.

Important:

Operational Summary Reports (OSRs) are only available to Premier Support customers. These reports are delivered through the OSR Library page, within Skyline Advisor. This page is then not visible within Skyline Advisor for customers with Production Support.

To create a Cloud Services Organization, see Create a Cloud Services Organization.

Skyline Collector

The Skyline Collector collects product usage and diagnostic data from these products and solutions, and security transfers this data to VMware, for the purposes of providing an enhanced technical support experience.

See Deploy Skyline Collector for steps to install and configure a Skyline Collector in your environment.

VMware Products and Solutions

You add VMware products and solutions to the Skyline Collector. The Skyline Collector collects product usage and diagnostic data from these products and solutions, and securely transfers this data to VMware, for the purposes of providing an enhanced technical support experience.

Skyline supports the following products and solutions:

  • vSphere 5.5 and above.

  • VMware vSAN 6.0 and above.

  • NSX for vSphere 6.2 and above.

  • Horizon View 7.0 and above.

  • vRealize Operations 6.6 and above.

See the Skyline Collector User Guide specific to your version of the Skyline Collector for more details.