To obtain detailed information about individual notifications, you can display notification properties information in either a dialog box, or a view, or in the Notification Properties workspace in the Companion UI. To do so, you can:

  • Double-click a notification in the Notification Log view.

  • Select a notification and click the Show Notification Properties toolbar button.

  • Select Event > Properties.

  • Right-click a selected notification and select the Properties option in the shortcut menu.

  • Double-click a map icon if it is affected by active events and is no longer green. Or, right-click a selected map icon and select the Notification Properties option in the shortcut menu.

  • Add a Notification Properties view using View > Add View.Select Event > Companion UI.

  • Right-click a selected notification and select the Companion UI option in the shortcut menu.

  • When you select the Companion UI for the first time, you are prompted for your CUI user name and password. VMware Smart Assurance recommends that you leave the browser open so you will not be prompted for your login credentials each time you select a notification. The Notification Properties workspace opens in a separate browser.

    Depending on the type of event and information available for display, the Notification Properties view displays up to seven types of tabs and up to five buttons. The Smarts CUI Notification Properties workspace displays as many apps as you wish. Online help in the Companion UI provides complete information about the available apps and features.

    In the Notification Properties view, the tabs are:

  • General

  • Audit Log

  • Codebook

  • Impact

  • Details

  • Caused By

  • Aggregates

    Note:

    If a tab does not display but Fetch Details is enabled, click Fetch Details..

    For the Notification Properties view, the buttons are:

  • Refresh – Click this button to update values.

  • Browse – Click this button to display the Topology Browser for the instance of the event.

  • Fetch Details – Click this button to display information from underlying Managers.

  • Containment – Click this button to display containment information.

  • Close – Click this button to exit the dialog box.

    The Notification Properties view is available regardless of the notification’s state (active or inactive).

    Depending upon the Global Manager’s configuration, the detailed information is retrieved from the Global Manager and may include information from underlying Managers. One indication is whether or not the Fetch Details button appears in the view:

  • If the Fetch Details button does not exist, the information is retrieved from the Global Manager and its underlying Managers.

  • If the Fetch Details button exists, the information is retrieved from only the Global Manager.

    To display information from the underlying Managers, click Fetch Details.

    The Fetch Details button appears only if your administrator configured the FetchLocalNotificationProperties parameter to true. In this case, when you open the Notification Properties view, initially only the Global Manager information appears, and information from underlying servers is retrieved only when the Fetch Details button is pressed.

    If the default setting (set to false) for the FetchLocalNotificationProperties parameter is used, the Notification Properties view initially displays all information, both the information from the Global Manager and information the Global Manger retrieves from the underlying servers. Set the FetchLocalNotificationProperties parameter to true in configurations where it may take the Global Manager a significant amount of time to retrieve the information from the underlying servers. This allows the initial notification properties information to appear quickly.

    Note:

    If you click the Fetch Details button and the information from the underlying servers takes a significant amount of time to appear, the Refresh button is disabled until the information from the underlying servers is displayed. During this time you can do other console operations.