General and Hardware Requirements

Both SaaS and On-Premises customers must meet minimum requirements before using Workspace ONE Assist.

General Requirements

SaaS customers must meet only the general requirements listed here.

Requirements	Minimum
Supported Browsers for Admins	Latest version of Google Chrome, Firefox, Safari, or Edge. Only Chrome supports the File Manager feature.
Workspace ONE ™ UEM version	Workspace ONE UEM 9.2 or later with the ARM add-on.

Hardware Requirements (for On-Premises Servers)

In addition to the general requirements, on-premises customers must also meet the hardware requirements.

Table 1. Workspace ONE Assist Server (On-Premises Server)

Hardware	Minimum
CPUs	2.4 GHz Processors, 4 Logical Processors, 2 CPUs, 2 Core 2x2 or 4 physical depending on machine type, virtual machine, or physical.
Memory	16 GB
Hard Drive IOPS	200
Hard Drive Space	100 GB for OS drive

Table 2. Workspace ONE Assist Database Server (for On-Premises Server)

Hardware	Minimum
CPUs	2.4 GHz Processors, 4 Logical Processors, 2 CPUs, 2 Core 2x2 or 4 physical depending on the machine type, virtual machine, or physical.
Memory	16 GB
Hard Drive IOPS	200
Hard Drive Space	200 GB for databases

Table 3. Bandwidth

Hardware	Minimum
Average Remote Session Requirement	1 MB/per minute (17 kbps)