Cannot Log In to vRealize Log Insight on Internet Explorer

vRealize Log Insight authentication fails on Internet Explorer.

Problem

The vRealize Log Insight web client requires LocalStorage or DOM storage support, but your filesystem integrity level prohibits Internet Explorer from using LocalStorage. The console and debugger display the error SCRIPT5: Access is Denied.

Cause

vRealize Log Insight cannot access LocalStorage or DOM Storage support. Internet Explorer keeps this storage data in the folder set with the CachePath parameter, nominally at %USERPROFILE%\AppData\LocalLow\Microsoft\Internet Explorer\DOMstore. If this folder has an integrity level other than low, Internet Explorer is unable to use LocalStorage.

Solution

You can use the following command to set the integrity level of a user account.

icacls %userprofile%\Appdata\LocalLow /t /setintegritylevel (OI)(CI)L