This appendix contains resolutions to common issues experienced by adapter users involving notification adapters.
Each section begins by addressing general issues. For example, the first issue describes what to check if this type of adapter fails to start. Subsequent sections address issues specific to a particular adapter. For each issue there may be more than one suggested action to follow.
Issues covered in this appendix includes the complete list of common issues and their solutions covered in this appendix, organized by adapter.
| Issues |
Solution |
|---|---|
| Email Notifier Adapter |
|
| Does not start. |
|
| Does not connect to InChange Manager. |
“Notification adapter starts, but fails to connect to the EMC Manager” on page 78 |
| No email is received. |
|
| Only some email is received. |
|
| Log File Notifier Adapter |
|
| Does not start. |
|
| Does not connect to VMware Manager. |
“Notification adapter starts, but fails to connect to the EMC Manager” on page 78 |
| Notification file is not created or updated. |
|
| Notification file does not include all events. |
“Information in the notification file does not include all events” on page 80 |
| SNMP Trap Notifier Adapter |
|
| Does not start. |
|
| Does not connect to VMware Manager. |
“Notification adapter starts, but fails to connect to the EMC Manager” on page 78 |
| Destinations do not receive any traps. |
|
| Destinations receive only some traps. |
|
| Script Notifier Adapter |
|
| Does not start. |
|
| Does not connect to VMware Manager. |
“Notification adapter starts, but fails to connect to the EMC Manager” on page 78 |
| Script is not invoked. |
“Script is not invoked for Script Notifier Adapter” on page 81 |
