Each Android device in your deployment must be enrolled before it can communicate with Workspace ONE UEM and access internal content and features. Enrollment is facilitated with the Workspace ONE Intelligent Hub for Android as the Device Administrator for Android (Legacy) deployment.

You can enroll devices using a web-based process that automatically detects if the Workspace ONE Intelligent Hub is already installed. Additionally, you can pre-enroll devices for end users, or end users can enroll their own devices.

Available for download from the Google Play Store and the Amazon App Store, the Workspace ONE Intelligent Hub for Android provides a single resource to enroll a device as well as provide device and connection details. Additionally, Hub-based enrollment allows you to:

  • Authenticate users using basic or directory services, such as AD/LDAP/Domino, SAML, tokens or proxies.
  • Register devices in bulk or allow users to self-register.
  • Define approved OS versions, models and maximum number of devices per user.
Note:  Certain Android OEM vendors offer features and capabilities that you can enable in the Workspace ONE UEM console. See Install an OEM Service App

Note: Looking for Android with Google Registration?, see the VMware AirWatch Android Platform Guide.

Requirements for Enrollment

Autodiscovery is a simplified approach that leverages information end users likely already know for enrollment purposes. For more information, see Email Autodiscovery.

Enrollment Restrictions

You can create enrollment restrictions based on Android (Legacy) manufacturer and model to ensure only approved devices are allowed to enroll with Workspace ONE UEM.

Android (Legacy) Enrollment with the Workspace ONE Intelligent Hub

The Workspace ONE Intelligent Hub application facilitates enrollment and allows for real-time management and access to relevant device information. The enrollment process secures a connection between Android (Legacy) devices and your Workspace ONE UEM environment. For more information, see Enrolling an Android Device with the .

Workspace ONE Intelligent Hub Sideloading to Android Devices

Sideloading allows you to deploy the Workspace ONE Intelligent Hub to Android devices as device administrator without using the Google Play Store. For more information, see Sideloading to Android (Legacy) Devices.

OEM Service App

The OEM Service app is a plug-in app that is only installed and used in combination with Workspace ONE Intelligent Hub enrollment. It allows for additional MDM capabilities that only pertain to a specific OEM device. For more information, see OEM Service App.

Platform OEM Service

The Platform OEM Service is an additional app that allows Workspace ONE UEM to provide extended management capabilities to any Android device deployment. For more information, see Platform OEM Service Overview.

Email Autodiscovery

Autodiscovery is a simplified approach that leverages information end users likely already know this information.

You can associate an email domain to your environment for Auto Discovery, which requires users to enter only an email address and credentials (and in some cases select a Group ID from a list) to complete enrollment.

Alternatively, if you do not set up an email domain for enrollment, end users are prompted for the Enrollment URL and Group ID, which must be given to them. See the Auto Discovery section of the VMware AirWatch Mobile Device Management Guide for more information on setting up auto discovery enrollment.