The system shows an error message in the Directory Management.


When you view or edit the directory in the Directory Management, the system cannot retrieve the required information from VMware Identity Manager and displays an error message.


The directory is partially created or the directory configuration is incomplete.


  1. Log in to VMware Identity manager. Verify the directory configuration, and confirm if the directory is associated with a connector. Also, validate the bind password.
  2. If the directory configuration is incomplete, you can configure it in VMware Identity Manager. You can also use vRealize Suite Lifecycle Manager to remove the directory using the delete functionality, provide correct configuration details, and then add back the directory.


Note: Any role assigned to the directory user in vRealize Lifecycle Manager must be deleted and reassigned after the directory is added back.

This is supported in vRealize Suite Lifecycle Manager 8.2 Patch 1 and later releases.