vRealize Automation UI Does Not Display New License Keys

When you apply a term vRealize Cloud Universal license to a vRealize Automation 7.5 or 7.6 instance from vRealize Suite Lifecycle Manager, the request succeeds in vRealize Suite Lifecycle Manager UI, but newly applied vRealize Cloud Universal license keys are not visible in vRealize Automation VAMI UI.

Problem

When a term license key is applied on a vRealize Automation 7x instance having a perpetual license key, the task fails in vRealize Automation. vRealize Suite Lifecycle Manager does not show this failure and the corresponding request is marked as complete. This problem occurs only when FIPS mode is enabled in vRealize Suite Lifecycle Manager.

Cause

This is a known limitation in vRealize Suite Lifecycle Manager with the FIPS mode.

Solution

Disable the FIPS mode before applying vRealize Cloud Universal licenses from vRealize Suite Lifecycle Manager so that actual errors can be reflected in the vRealize Suite Lifecycle Manager request UI.