Welcome to the VMware Cloud Services Console documentation. The Cloud Services Console is a web-based application that supports any number of VMware Cloud services. When you sign up for VMware Cloud services, you access your services and manage all your users, organizations, and payment methods through this one intuitive console.

29 November 2022

Detailed Usage Summary and Notifications When Service Usage Exceeds Committed Capacity

Note: Currently, this feature is available only for vSphere+ customers.

To help customers monitor usage in their Organizations, Cloud Services Console sends daily summary notifications to Organization Owners when service usage in their Organization exceeds committed capacity. Organization Owners modify the notification settings from the Organization > Details page in Cloud Services Console.

27 October 2022

International Monetization

VMware Cloud Services introduces a new payment currency option: Global USD. Here's how it might affect you:
  • Global USD is now available as a payment currency option for all organizations regardless of the geography of their business address.
  • Customers can now select a desired currency for all future transactions at the time of service onboarding. They can choose to transact in their default currency as derived from their organization address or in their pre-approved currency exception (s), which always include the GLOBAL USD option.
  • A new attribute region will be introduced as an optional billing account attribute. When calling on the APIs, customers might choose to pass this value for a filtered search. The currency billing attribute is still required for API calls.
  • Customers can request a change of the payment currency in their organization. The change is a subject for approval by the Pricing team.

11 October 2022

Fund Management Enhancements

Bill Pay
Bill Pay will enable users to pay for their (overage) invoices in CSP, using funds linked to their organizations. Funds used to pay for an invoice will be depleted to make partial or full payments.
Customers may now view all the last 5 transactions made to pay off an invoice.
To increase awareness on fund activity, users (mainly org owners and billing administrators) will receive notifications when:
  • A payment method is linked to an organization.
  • A fund is set as the organization default payment method.
  • A fund is set as the subscription default payment method.
  • An orphan fund is created, and the default payment method is automatically switched to a survivor fund.
  • A payment is captured.
  • A payment has successfully been processed.A payment has failed.

20 September 2022

Assign default roles in governance-enabled organizations

If Identity Governance and Administration is activated for an organization, organization owners can assign default organization and service roles to users in the organization by setting up a policy.

Known Issue: When users obtain default roles in organization through policy, they don't appear in the Active Users list

As an organization owner, you cannot view the users in your organization who have been granted default roles based on the Grant Default Roles policy and who have no other roles in the organization. These users will not display on the Active Users list in Cloud Services Console unless they request additional roles and the requests are approved. Once users with default roles obtain additional roles in the organization, organization owners can view them in the Active Users list and can grant them additional roles.

16 September 2022

Offer Feedback for Cloud Services Console

Feedback helps us make our products better. You can now submit your feedback for Cloud Services Console directly from the product in the header.

9 February 2022

What's New Banner on the Cloud Services Console

The What's New carousel banner in Cloud Services Console introduces VMware Cloud Services customers to the latest features and releases in the console. By clicking the Learn More link, customers are now able to deep dive into information about each new feature.

What's New information is also accessible to Cloud Services Console users under the bell notifications (bell) icon.

27 January 2022

NIST 800-53 AC-8 Pre-Login Notification

To meet NIST 800-53 AC-8 audit requirements, organization owners can now request a custom localized notification to display to all users logging in from a specific domain. To learn more, see How Do I Create a NIST Pre-Login Notification in VMware Cloud Services.

27 October 2021

Connector-less Self-Service Enterprise Federation Setup

The new connector-less federation setup option introduces an easy 3-steps configuration workflow that integrates the customer’s SAML 2.0 based identity provider with VMware Cloud Services without the need to install an on-premises component. With the connector-less setup, users of federated domains access VMware Cloud Services by authenticating directly with their corporate identity provider through SAML JIT dynamic provisioning. Customers who want to pre-provision groups and users or use native Active Directory (AD) can continue to use the 5-steps connector-based federation setup.

For more information and detailed instructions on setting up federation for your domain, see What Is Enterprise Federation and How Does It Work.

7 October 2021

VMware Cloud Services Catalog Enhancements

A set of enhancements to VMware Cloud Services enable customers to have a smoother experience using the Cloud Services Console.
  • Simplified and improved Cloud Services catalog search.
  • Improved the service request access flow for organization members and owners.
  • High level of granularity in service filtering. Users are now able to filter services per pricing model (Free, Paid, Paid with Free Trial) and service category.
  • Recommending similar services to the customers to help them address their needs.
To learn more, see the Cloud Services Catalog documentation.

4 June 2021

Federation Setup With Enterprise Identity Provider

With enterprise federation, enterprises can use their corporate identities and credentials and link their VMware ID (My VMware) accounts to both log in to VMware Cloud Services and manage access to services/organizations/features within VMware Cloud services. With the new enhancement, customers will get self-service experience to setup enterprise federation so that any customer can setup federation without the need of engagement with VMware, thus helping them accelerate the enterprise federation setup process.

Benefits of using federated identity to access VMware Cloud Services:
  • Ability to use corporate credentials with VMware Cloud Services
  • Ability to work with Enterprise AD Groups
  • Enforce Enterprise Security policies
  • Control access with Identity provider enabled Multi-Factor Authentication (MFA)
For detailed instructions on setting up federation for your domain, see What Is Enterprise Federation and How Does It Work.

13 May 2021

Identity Governance and Administration

With Identity Governance and Administration, customers can now meet specific security compliance requirements with policy-based violation detection and reporting.
  • Organizational members can request time-bound service roles and organization roles.
  • Organization members can track the status of their access requests.
  • Organization owners can approve or deny organization members' access requests.
  • Organization owners can set policies on OAuth applications and user-generated API tokens.
  • Customers with federated access to VMware Cloud services can use the advanced Identity Governance and Administration features and designate organizations that allow non-organization members to request access to organization and service roles.

To learn more, see Identity Governance and Administration.

16 March 2021

New in Billing and Subscription

Organization owners can now do the following:
  • View subscription details for services in their organizations, including term commitments and invoices.
  • Change the default payment method for their organization.
  • View details for a fund that is linked as a payment method in their organization by directly accessing their MyVMware profile through a link from the Manage Payment Methods page in Cloud Services Console.

10 February 2021

Setting Authentication Policies

Organization owners can now set authentication polices to user access to their VMware Cloud services. There are two options to control access to an organization: define IP addresses or ranges that either allow or block user access from these IPs.

28 October 2020

New Insights Dashboard

The new Insights tab offers a set of analytics of organization usage and end user activity in VMware Cloud services. Organization owners can now get a holistic view of their organizations in one place – from total number of users and services to total and per service spending.

8 June 2020

New Activity Statement

You obtain a consolidated view of your monthly usage, charges and related payments by downloading the new Activity Statement from the VMware Cloud Services platform. It provides a summary and detailed breakdown for all service charges accrued by your organization throughout the billing period, the payments made against the service charges, and your funds balance. Learn more about how to read your Activity Statement.

14 May 2020

VMware Cloud Services Audit Events

VMware Cloud Services integration with VMware vRealize Cloud Insight Cloud enables organization owners to view audit events for operations performed by VMware Cloud Services users in VMware vRealize Cloud Insight Cloud dashboard. You can now view audit events for user logins, API Tokens, OAuth Applications, and user management. Learn more about audit events in VMware Cloud Services.

6 January 2020

Rate count discounts

You can now view discounts from the VMware Discount Program on your estimate costs, bills, and invoices. View your billing information by selecting Billing & Subscriptions on the Cloud Service Console.

Access control

View your roles and access privileges in your organization and its services.

27 October 2019

Developer role

Assign the new developer role so that your organization members can create and manage OAuth apps to authorize the third-party apps they build to access protected resources.

19 August 2019

Working with Groups

Groups can now be comprised of both users and enterprise groups.

31 July 2019

Billing read-only role

Would you like another member of your organization to help you support billing activities? We have added a read-only role that organization owners can assign to organization members. This role provides read-only access to billing-related information and the option to generate usage consumption reports. Read about all our organization roles and permissions.

19 June 2019

Working with Groups

Wouldn't you like to assign roles to groups instead of assigning the same roles to individual users one at a time? As an organization owner, you can now create custom groups, determine the members that make up your groups and what roles they are assigned. Read all about working with groups.

25 February 2019

OAuth 2.0

OAuth 2.0 has arrived to VMware Cloud Services. Now you can use the OAuth 2.0 protocol to authenticate your third-party apps and give them secure delegated access to the protected resources in your organization. VMware Cloud Services supports web application access where users of your app authorize access, and server-to-server interactions where access tokens are issued directly to your app. Read all about using OAuth 2.0 with VMware Cloud services.

Federated Identity Management

As an enterprise using VMware Cloud Services, you can set up federation with your corporate domain. Federating your corporate domain allows you to use your organization's single sign-on and identity source to sign in to VMware Cloud Services. Federated identity management allows you to control authentication to your organization and its services by assigning organization and service roles to your enterprise groups.

21 October 2018

Language and Regional Format

We have begun support for language and regional format settings.

We are currently supporting Japanese with the region Japan for onboarding cloud services, Cloud Services platform features such as Identity & Access Management, Billing & Subscriptions, and some areas of the Support Center, and also for VMware VMC on AWS pages. We will soon roll out support for additional cloud services and other languages.

You can change your display language before you onboard our cloud services, or in your account settings where you can also set your regional format.

Group Management

As an organization owner with a federated account, you can manage role access for enterprise groups within the VMware Cloud Services Console. You can assign roles, edit roles, and remove access from services and roles.

Pay by Invoice

VMware Cloud services now support the pay by invoice payment method which allows you to pay for your services in arrears. To set up pay by invoice, contact your VMware sales representative, or create a support request in the Support Center.

Multiple API Tokens

You can now generate multiple API tokens per organization. To generate a token, click your user name and select My Account > API Tokens.

Display Page-Specific Help Topics

You can now access page-specific help topics by clicking the Help icon Help Icon on the toolbar. You can also search for additional help content using the search box. To pin the panel in place while you continue working, click the pin in the top right corner. Extra helpful for when you need a little additional help when performing certain tasks.