Dashboard

View a comprehensive summary of your environments, including account details, entitlement accounts, SaaS Subscriptions, environment details, collector details, findings by severity and category, Skyline Log Assist details, updates, notifications, historical trends, and open support requests. The dashboard also allows you to quickly navigate to a particular place within Skyline Advisor Pro.

The Dashboard page displays the following information:

Title	Description
Account Name	Customer Account Type (Success 360, Premier Support, Production Support), Customer Account ID, Entitlement Accounts, and SaaS Subscriptions. Entitlement Accounts: Displays your entitlement accounts. If you are an admin, you can click the settings icon to view, link, and unlink your entitlement accounts to your VMware Cloud Service Organizations. SaaS Subscriptions: Displays your linked SaaS Subscriptions. If you are an Skyline Admin, you can click the settings icon to view your active SaaS Subscriptions.
Operational Overview	Summary of products added to Skyline and Cluster Configuration, Host Configuration, and VM Configuration charts. In Skyline Advisor Pro, click VIEW ALL to view the Operational Overview Dashboard. In Skyline Advisor, click SHOW ALL OPERATIONAL OVERVIEW to view the Operational Overview dashboard. Click Learn More to view an informational video about VMware Aria Operations (SaaS). The Learn More button will not be visible if you are currently trying VMware Aria Operations (SaaS), or have subscribed to VMware Aria Operations (SaaS).
Collectors	Total numbers of Skyline Collectors registered with the Cloud Services Organization. In Skyline Advisor Pro, click VIEW ALL to view details about each Skyline Collector registered with your Organization. In Skyline Advisor, click Collector Details to view details about each Skyline Collector registered with your Organization. See Collector Details for more information. In Skyline Advisor, click ADD COLLECTOR to add a new Skyline Collector to your Cloud Services Organization. See Add Collector for more details.
Findings	Shows Findings and Recommendations discovered by Skyline. In Skyline Advisor Pro: Click the Active Findings, including Critical, trivial, and Moderate Findings link to go to the Findings & Recommendations page. Click any Findings Categoryor Findings Type to go to the Findings & Recommendations page. Click VIEW ALL Findings to view all Findings & Recommendationsdiscovered by Skyline. In Skyline Advisor, click SHOW ALL FINDINGS to view all Findings & Recommendations discovered by Skyline.
Log Assist/Support Requests	Initiate a support bundle transfer using Skyline Log Assist. In Skyline Advisor Pro: Open Support Request: Shows total count of open Support Requests for the logged-in user+Organization + Entitlement Accounts and SaaS Subscriptions association (existing SR Visibility logic). Click Open Support Request to go to the Support Requests Details page within Advisor Pro. Active Log Assists: Shows In-Progress and and Requested Log Assists for the logged-in user + Account (existing data retention and viewing policy). Click Active Log Assists to go to the Log Library page within Advisor Pro. In Skyline Advisor, all open Support Requests (SR) that are visible for the logged-in user. This includes Support Requests opened by the logged-in user, and Support Requests raised by team members. If the logged-in user is a Skyline Administrator, and has enabled the View Support Requests Raised by Team Members setting. Click REQUEST LOGS to initiate a log bundle transfer to VMware, for the purposes of troubleshooting an open Support Request (SR). Click SHOW DETAILS to view in-progress, or previously initiated log transfer requests.
Notifications	Display VMware Aria Universal Suite subscription messages for your products. Click the Getting Startedbutton to onboard and activate the VMware Aria Universal Suite licenses to monitor the consumption of all your products. See, Onboarding and Activating VMware Aria Universal Suite Subscription. If you have perpetual vRCU License key for your Entitlement Account, then click the Replace Now button to replace the perpetual license to VMware Aria Universal Suite license. If you do not have license access, the Get Started button is deactivated, and the notification icon displays the following message: "Please reach out to Procurement Contact associated with your Entitlement Account." You can click Dismiss to dismiss the notification on Dashboard and Inventory page. Display a list including all notifications on End of General Support (EoGS) and End of Technical Guidance (EoTG) and Collector Health status. Display the EoGS / EoTG notifications. However, utilize the expanded descriptions with proper Title - Description with count - Days Left information. Display Collector Health Notifications. For each Collector that turns to Unhealthy status, display a notification. Note: Once the Unhealthy Collector has returned to Healthy status, the notification will self-resolve. Click VIEW ALLto view notification details.
Inventory Summary	Displays endpoint discovery message in the Inventory Summary section. You can add VMware Aria product endpoints that you don't monitor using VMware Skyline. Click Add next to each product. Shows last analysis date time stamp. Displays inventory type and count for each supported products. In Skyline Advisor Pro, click VIEW ALL to view environment Inventory details. To access the Inventory Details page, click the total number of all inventory assets under the Inventory Summary section. Note: Hosts and Virtual Machines are not clickable. In Skyline Advisor, click SHOW INVENTORY to view environment Inventory details.
Historical Trends (Skyline Advisor Pro only)	Shows Historical Trends activity for the last 7 days, and number of findings by Inventory, Severity, Category, Hidden Findings, and Date Range. Click VIEW HISTORICAL TRENDS to view historical trends activity.

Important:

• The Settings icon next to Entitlement Accounts and SaaS Subscriptions is visible only to Skyline Administrator.

• Click Add to link the Entitlement Accounts and SaaS Subscriptions to your VMware Cloud Service Organizations. This option is visible only to Skyline Administrator.

Support Request visibility within the Dashboard and Log Assist pages is determined by the following:

• The Support Requests(SRs) you open will be visible only for the associated Entitlement Accounts or SaaS Subscriptions linked to your Skyline account in the Cloud Services Organization. Only support requests with an "open" status are displayed.

• If you open a Support Request associated with an Entitlement Account or a SaaS Subscription not linked to your Skyline account, it won't be visible in Skyline Advisor Pro.

• You must be a Skyline Administrator and enable the View Support Requests Raised by Team option to view the SRs opened by other team members for the Entitlement Accounts linked to their Cloud Services Organization. Only SRs with an "open" status are displayed.

• Support Requests opened for the associated Entitlement Accounts by users outside your team won't be visible to you. As a Skyline Administrator, if you want to view the SRs, the user must be a member of the Entitlement Account within My VMware.