The device end user can access activity logs from the Workspace ONE Assist App during and after remote support sessions.

Activities Logged

These logs provide the end user full visibility into all activity performed by the Help Desk Admins during a remote session related to the following tools

  • File Manager
  • Remote Shell (Windows 10 and macOS)
  • Command Line (Android)

During a remote session, access the log by selecting the Log tab () located next to the Home tab.

After a remote session, access the log by selecting the Settings icon () in the upper-right corner of the app.